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Travel Advisory: Lower South Island Weather Event

Travel Advisory: Lower South Island Weather Event

Updated 22 September 2023

Due to a severe weather event, a temporary local state of emergency has been declared in parts of the South Island.

We understand that some guests may be impacted by flooding, road closures or flight disruption. Your safety is of utmost importance to us.

Our Queenstown and Christchurch branches remain open.

If you are currently travelling in the lower South Island and your journey is not urgent, we strongly advise considering a delay in your travel plans until the weather conditions improve. If you require support, please contact us on 0800 788 558.

If you are picking up a vehicle within the next two days and need to amend your booking, please contact us on 0800 081 032 or via Webchat to discuss options with our team.

We encourage our guests to keep up to date with local conditions:

For details on the state of emergency in Southland and Otago: https://www.otagocdem.govt.nz/ and https://cdsouthland.nz/
For weather alerts: https://www.metservice.com/warnings/home
For highway information: https://www.journeys.nzta.govt.nz/highway-conditions

We appreciate your patience while we support a higher level of enquiries.

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Travel Advisory: Lower South Island Weather Event

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