Travel Advisory - COVID-19. More info.

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britz campervans frontier 6 berth

Travel Advisory : COVID-19 

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Updated 06 December 2021

Our COVID-19 Protection Framework

From December 3rd all of our New Zealand branches will be open and ready to deliver unforgettable journeys for our customers. This includes our branches in Auckland, Christchurch, Queenstown and our Britz pop-up location in Wellington; all are open!  

It is important to us that our customers and crew are able to have a safe and enjoyable experience at our branches. That is why we are introducing new COVID safety measures from December 3rd.  

All general visitors picking-up or dropping-off at our branches will need to be fully vaccinated against COVID-19, as shown on your “My Vaccine Pass” (or an equivalent pass recognised by the New Zealand government), when they arrive. This applies to any visitors aged 12 years and 3 months, or older.  

We will also be asking our customers to follow our COVID Peace of Mind guidelines. This includes scanning-in on arrival, wearing a mask and social distancing.  

Need assistance with your booking? 

If you have an existing booking with us and are unvaccinated, please contact us using the form below to discuss your booking options.  

If you are travelling with us currently or if you are due to pick-up within the next seven days and are impacted by Covid-19 restrictions, we’ve got you covered. To discuss your booking options with a member of our team, please contact us using the form below and we'll do our best to accommodate your request.

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COVID Safe Policy

The safety of our customers and crew is incredibly important to us and your kindness and support are welcomed as we all adjust to the new normal and find the best way to deliver a safe and swift vehicle pick-up process and customer experience. Find out more about our terms if your plans have been affected by COVID-19.