Travel Information


Campervan Travel with Britz

We’ve been living and breathing campervans in New Zealand for over 30 years - and along the way, we've learned a few things. We've put together our years of campervan experience along with frequently asked customer questions and feedback to help guide you through the trip - from what you need to pack and how to find campsites, to how to return your campervan. So whether you're a first time explorer or a veteran traveller you'll be able to make the most of your trip.

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Starting your trip

So you've locked in your New Zealand campervan rental and you're ready to get out on the open road? There are a few things to be mindful of before you get the keys and get ready to unlock adventure with Britz. To make the start of your trip as smooth as possible, be sure to read through our helpful guides and useful information below. These include everything from what to expect at pick up, what to pack for your holiday, and cancellation and booking terms. If you're still planning your trip and wanting some more inspiration, we've got you covered!

Peace of mind promise

Peace of mind promise

As you look to head out on the road, we continue to ensure our trips are safe for everyone. That includes our travellers, our leaders and crew and the people we visit along the way. 

Peace of mind promise

Self Check In

Self Check In

To save time at the branch when picking up your campervan, we recommend you use our online Self Check-in service at your convenience from any computer at least 14 days before you arrive.

Manage your booking

On the Road

When you're out enjoying the open road and embracing the slower pace of life on your New Zealand campervan trip, you might require some more information on things like where to stay, New Zealand driving rules, holiday parks and what to do before your vehicle.

thl Roadtrip App

The thl Roadtrip App is your go-to before you travel and while you're on the road. Access handy tips from planning and preparation, what to expect at pick-up, a full show-through video of the camper you have booked and comprehensive on-the-road CamperHelp ‘how to’ videos. We guide you through preparing your camper for drop-off and finally, make it easy for you to go again – be it through renting or buying.

Download App


Kids in camper

Got a question not covered above? Explore our FAQs for information about road restrictions, on-road assistance and returning the vehicle.

All FAQs

Heading Home

Now that your New Zealand road trip has come to an end, check out our tips on what to be aware of before you drop your campervan off to one of our branches.

Liability Options

Liability options

Our variety of Liability Options can help make your journey that little bit more stress free and enjoyable, ensuring that you will have complete peace of mind with the knowledge that you are well looked after when you hire a Britz Campervan.

Explore Liability Options

Express Campervan Return

Express Campervan Return

We highly recommend you add the Express Return Pack to your booking to save time on drop-off. You can return your motorhome with the fuel tank and gas bottle empty, as well as utilise the toilet emptying service and express key return.

Express Campervan Return