Liability Options

Terms Explained

What is liability?

Accident liability is the maximum dollar amount (cost) which the hirer is responsible to pay per accident. This includes damage to the rental vehicle and any third party property. The accident liability which applies depends upon the option selected by the hirer. The Low Road is included in the daily vehicle hire rate. For a reduced accident liability, the hirer may choose to purchase the The High Road, the Value Pack or the Platinum Pack. It is important to note that irrespective of the option selected, liability is subject to Exclusions, including, but not limited to, if the terms of the Rental Agreement are breached by the hirer and this causes or contributes to any damage. For full details, you can read the Rental Agreement here.

Important: Be aware that with The Low Road, you will be responsible for costs relating to damage of your motorhome or any third party property if you are responsible for an accident which occurs on your hire. Any costs incurred will be calculated and recovered at end of the hire, regardless of any independent cover you may have.

Exclusions from liability cover

It’s important to be aware that there are some situations where the hirer is responsible for the total cost of any damage in the case of an accident, even if The High Road, the Value Pack or the Platinum Pack have been purchased. Hirers are responsible for all costs related to:

• Damage caused where the terms of Rental Agreement have not been met by the guest.
• Damage caused by negligence and/or wilful conduct.
• Damage caused to the RV in any way by part or total water submersion or salt water.
• Damage caused to the RV when using the RV in contravention of any legislation or regulation controlling vehicular traffic.
• Damage and associated costs with recovery of a bogged vehicle.
• Damage or loss caused to any personal belongings.
• Damage or loss caused by a guest's pet.
• Damage caused due to use of incorrect or contaminated fuel.
• Damage caused to tyres and the windscreen except where ‘Value Pack’, ‘Platinum Pack’ or ‘WAP’ has been purchased and applies.
• Damage caused due to a single vehicle rollover except where the ‘Value Pack’ or ‘Platinum Pack’ has been purchased and applies.
• Damage to the undercarriage or overhead of the RV except where the ‘Value Pack’ or ‘Platinum Pack’ has been purchased and applies.

This is a summary of the exclusions. For a full list please refer to the Rental Agreement.

Road user charge recovery fee - what is it?

The cost of using New Zealand’s roads is recovered from road users via levies in the price of some fuels or through road user charges (RUC). The Road User Charge Recovery Fee will be calculated and collected on return of the RV based on the kilometres travelled during the hire for the RVs that are fuelled by diesel. The fee per 100km is as follows:

• HiTop, Voyager, Venturer: $7.64
• Discovery, Wanderer, Odyssey, Navigator, Frontier: $8.04

We reserve the right to amend the Road User Charge Recovery Fee upon Government intervention without notice.

Credit cards

A non-refundable 3.02% administration fee applies to all Visa and MasterCard transactions or 5.2% for American Express. A guest’s credit or debit will be required for the purposes of the Credit Card Authority. The credit or debit card holder is jointly and severally liable for any damage to the rental vehicle.

Don’t forget to check that your credit card has the funds available and that the amount does not exceed your daily withdrawal allowance.

Credit card authority

On pick of your motorhome, a credit card authority will be taken. See rental agreement for more details.

*If the agreement is breached and this causes or contributes to damage or exclusions apply, the guest is responsible for all damage.

Rental Agreement

Please feel free to download the Britz Campervans rental agreement documents below. You will find that they cover off our campervan rental terms & conditions comprehensively and we hope you find them useful. We recommend that you take the time to familiarise yourself with them - please contact our friendly Booking Host team, who are available 24/7, should you have any questions.

Download the Rental Agreement here.