Travel Advisory - Covid 19 | Britz Campervans AU

Updated 12 June 2020

We are as excited as you are to see restrictions easing around the country in the 3 step phase outlined by the government.

Travel restrictions are easing at different times in each State and Territory. We are ready and are open for business 7 days a week.

There is no better year, than this year to see your own backyard.

So now is the time to research your holiday with us and get booking your roadie. Our reservations teams are available around the clock 24/7 to help you book your trip.

Our reservations teams are available 24/7, you can reach them through the Webchat, via phone or email. Contact information can be found here. You are also welcome to drop into our branches and speak with our team in person. Find your local branch here.

If you already have an existing booking and want to change or cancel, please contact us here or email us at sales.direct@thlonline.com and we will readily assist you and will process your requests as quickly as possible.

JUMP DOWN THE PAGE TO:

Travel restrictions in place
Branch opening days and hours
Cancellations and booking changes

Join thousands of fellow campervan travellers

Sign up for our Britz newsletter to receive inspirational travel content and awesome deals, and we'll send you a copy of our Ultimate RV guide!

Thanks

Please confirm subscription in your email.

Travel within Australia

Many states have or are in the process of easing travel restrictions. To check on where each State is at, please review the links below relevant to you:

Entry into Australia from Overseas

Currently, only Australian citizens, residents and immediate family members are able travel to Australia. All travelers to Australia are required to self-isolate for 14 days, either at home or in a hotel. Restrictions are in place until further notice.

Further information can be found here.

Branch opening days and hours

Branches are open 7 days a week to meet customers with pre-confirmed bookings and pre-arranged pick-up time slots. Our branch hours are:

Monday - Sunday: 9:00am - 3:30pm
Friday late nights 3.30pm-6:00pm
Branch after-hours is possible upon request - please contact us to arrange.

Vehicles must be collected/ returned by 3:30pm.

COVID SAFE Policy

The safety of our customers and crew is incredibly important to us and your kindness and support is welcomed as we all adjust to the new normal and find the best way to deliver a safe and swift vehicle pick-up process and customer experience. Please see our Peace of Mind Promise for more information.

Cancellations and booking changes

For those who have booked with thl (websites, contact centre or branch)

Please contact our reservations team to discuss cancellation options.

For those who have booked via a travel agent or third party

If you booked with a travel agency or another third party website, please contact them directly.

Covid-19 Travel Advice